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Smart Business Solutions – A GBS Podcast Show

GBS’ Smart Business Solutions is an educational podcast that offers solutions to today’s biggest business challenges as seen through the eyes of leading industry experts and market professionals. Explore the worlds of technology, healthcare, logistics, brand security, print management, and information management and see how today’s leaders are successfully navigating them on a daily basis.

Also available on Spotify  and Apple Podcasts

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Jay Wittmann of Avery Dennison and Mike Vitale of GBS discuss intelligent labeling in Episode 24.

Episode 24:

Technology: Intelligent Labeling and Its Impact on Consumer Behavior (Part 1)

Intelligent or “Smart” Labels are transforming the way goods and services are bought and sold in the marketplace. Listen here as Jay Wittmann, Product Manager for Intelligent Labels for Avery Dennison, and Mike Vitale, Vice President of Sales for GBS Print Technologies, discuss the components and types of smart labels, the benefits of using them for both sellers and buyers, and how these technologies will continue to shape consumer behavior for years to come.

Mary Hudec and Sheila Tonn-Knopf discuss RCM in Episode 23.

Episode 23:

Healthcare: Effective Strategies for Managing Your Revenue Cycle

In this episode of Smart Business Solutions, we examine the topics of medical billing and Revenue Cycle Management (RCM) for healthcare providers. Mary Hudec, Vice President of Revenue Cycle Service at GBS, and Sheila Tonn-Knopf, Director of Revenue Cycle Strategies at GBS, discuss the major components of the medical billing and RCM process, the current challenges that hospitals and medical providers face in these areas, the solutions available to them to meet these challenges, and the benefits they can realize by utilizing the solutions.

Pat C. discussing The Paper Center and great customer service in Episode 22.

Episode 22

Business: Elements of a Great Customer Service Program

Pat Castronova, Senior Account Executive at GBS, manages the day-to-day operations of The Paper Center, a division of GBS located in Youngstown, Ohio. Pat has been with GBS for more than 5 years, and has over 30 years of sales and management experience in the paper industry. In this episode, Pat discusses the types of products and services offered to clients, the effects of technology on the paper industry, and what makes for great customer service and relationships.

Enoch discusses Patient Identification solutions in Episode 21.

Episode 21:

Healthcare: Benefits of Effective Patient Identification Solutions

Enoch Seward is GBS Senior Account Executive for Patient Identification Solutions and has been with the company for 7 years. Located in Brentwood, Tennessee, he has more than 20 years of experience in building relationships and customizing, implementing and supporting client solutions in the Healthcare industry. Listen here as Enoch discusses the types of patient ID solutions available today, the benefits and necessities of using these solutions, the role that technology plays and the changes and enhancements coming to the industry in the future.

Dr. Goff and Dan Laskey discussing stroke awareness and prevention in Episode 20.

Episode 20:

Health & Wellness: May is National Stroke Awareness Month

In the conclusion of this special healthcare episode of Smart Business Solutions, Dr. David Goff, Medical Director of Mercy Hospital Work Health and Safety, and Dan Laskey, Registered Nurse at GBS, discuss the topic of stroke, which is the fifth leading cause of death in the United States. May is National Stroke Awareness Month, and the signs and types of strokes, modifiable risk factors, and the roles played by diet, blood pressure and cholesterol are all discussed in this episode.

Dan and Charlotte standing next to an employee treadmill in North Canton, Ohio.

Episode 18:

Business: Benefits of a Corporate Wellness Program (Part 2)

In Part 2 of this episode of Smart Business Solutions, Corporate Wellness Strategist Charlotte Shaar and GBS Registered Nurse Dan Laskey continue their discussion on the importance of corporate wellness programs. Topics of discussion include the specific types of programs that companies can offer their employees, when and how best to measure results of a program, and the steps a company can take to begin one for their employees.

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