Excellent patient engagement starts here. Get the best in electronic health records, remote patient monitoring, patient portals and more. GBS RevCycle simplifies the medical billing process, allowing you to collect your hard-earned payments. It's your revenue. Keep it! Keep your patients safe with ID and tracking solutions. Easily ID your patients.


Denials and underpayments are defects in the revenue cycle that indicate a provider’s inability to comply with payer requirements or a payer’s inability to accurately pay a claim. AppealsPlus provides process and workflow improvement in identifying and appealing these underpaid and denied claims. This web native tool automatically analyzes ERAs and applies rules to place suspect payments and denials in the appropriate work queues, while adapting to comply with your payer contracts and timelines. The Denial Management Solution utilizes dashboards and key performance indicators to provide quantitative management where data is measured and used to drive improvement decisions. It uses Software as a Service (SaaS) technology for rapid deployment without capital expense, so return on investment is immediate.

AppealsPlus improves your denial management around these key areas:

  • Filtering – what denials are real and workable
  • Reporting on denial categories to help prevent future denials
  • Forms and letters – automation and standardization
  • Process library – automation and standardization for responses to specific denials
  • Payer table – centralized and updated
  • Staff productivity – track progress and results
  • Advanced reporting results and tracking by denial, payer and time

Our solution provides the mechanism for managing the complexity of the appeals process, allowing the process to evolve over time and emerge as a new leaner process based on simple rules and operational performance. To learn more about AppealsPlus, contact us today at 833.943.4427 and read additional information here.


SCORE (Systematic Compliance Optimizes Revenue Efficiency) is a Revenue Cycle Compliance service offered by GBS to assist Clients in:

  • Identifying and correcting compliance issues
  • Reducing risk of fraud and fines
  • Achieving an optimal increase in revenue

SCORE begins with an analysis of a Hospital or Physician Group’s financial health, which examines the status of their compliance and whether or not they are achieving optimal earned revenue for their services. If not, the Analysis Report identifies their compliance issues and determines the financial value of undertaking a complete “Compliance Audit of the Client’s Charge Description Master (CDM)” which normally produces significant additional Total Patient Revenues. SCORE assists the Client by identifying and correcting their compliance issues which, if audited by the Centers for Medicare & Medicaid Services’ (CMS) Recovery Audit Contractors (RACs), could result in substantial fines for improper billing and/or overbillings to the government, or possibly accusations of fraud should certain billing practices continue without correction. Recently, the need for continuing maintenance of the CDM has become increasingly more important due to the complexity of payer contracts, payer scrutiny and mandates throughout the industry for more transparent pricing. Failure to accurately and effectively maintain their CDM places a facility at serious risk for compliance violations as well as lost reimbursement. While past focus may have been on reimbursement value, the emphasis has now changed to the accuracy of all CDM line items. Therefore, complete and continuing analysis of the CDM is necessary to ensure the proper combination of coding and revenue is associated with each charge. SCORE resolves or eliminates all of those issues, thereby ensuring the ongoing integrity of the Client’s revenue stream. That effort generally also results in the identification of significant dollars in additional revenue resulting from inaccurate pricing, charging and coding. For more information on SCORE (Systematic Compliance Optimizes Revenue Efficiency) and how GBS can help ensure the integrity of your revenue stream, contact us at 833.943.4427 or open our informational piece here.

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