November 25th, 2019

Patient Engagement is a collaborative, comprehensive strategy designed to provide improved patient care and lower total costs by directly involving patients in the medical decision making process. Effective patient engagement leads to:

  • Mutually beneficial partnerships between patients and providers
  • Better sharing of information on symptoms, conditions and treatments
  • Improved patient adherence to agreed-upon treatment plans
  • Greater patient willingness to participate in preventative care activities
  • Increased overall patient satisfaction with their Healthcare experience

Components of our comprehensive Patient Engagement Solution:

Automated Calling Suite – enables Healthcare providers to stay connected with their patients by sending automated phone calls, texts and emails with the right information to the right people at the right time

Patient Education – automated process that allows doctors to communicate with certain groups of patients with similar conditions that may be experiencing gaps in their healthcare

Patient Experience Surveys – provides service and condition related surveys and touchpoints to patients immediately following their doctor’s visit which allows providers to monitor, manage and react to their patients in real-time via tablet or mobile device

Electronic Signature – electronically capturing and processing all forms, consents and patient information that is stored in your EHR system

Contact GBS to learn how to better engage with your patients today!

Patient Identification Chart

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