Wasn't paper supposed to go away? Isn't this the era of digital government?

Then why are so many governments scanning pages into document imaging systems? Despite the e-government trend and the move toward enterprise-wide information systems, there's still no end of paper in the public sector. Between government's historical archives and the myriad forms used to transact business, paper management is still a major challenge.

Helping You Close the Gap

GBS' FileBound solution closes the gap between hard copy and digital business processes. FileBound utilizes document imaging, which captures electronic copies of pages and provides tools for:

• indexing
• storing
• retrieving them.

It allows your users to manage workflow, ensuring employees handle documents according to established protocols. You can automatically apply records management rules, such as how long different document categories must be stored and when to purge them. 

FileBound for Government Agencies

Although many more documents these days are born digital, paper dominates in several areas of government, making them strong targets for digital imaging systems. Among these are the following:

• Functions that rely on "turnaround documents" - forms that governments send out for people to complete and return
• Old historical records - records which can be difficult to manage and retrieve
• Vital records, tax collection, integrating documents with GIS data, and any kind of licensing/permitting

In the government world, not everyone has access to a computer and not everyone is technology-savvy. As a result, paper is used as a lowest common denominator to communicate with a lot of external people.

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